Getting to Yes is a business book by Roger Fisher and William Ury.
The book is a straightforward, universally applicable method for negotiating personal and professional disputes without getting caught – and without anger.

This is a concise, step-by-step, proven strategy for reaching mutually acceptable agreements in all types of conflict. It concerns parents and children, neighbours, bosses and employees, customers or corporations, tenants or diplomats. The work of the Harvard Negotiating Project, an ongoing team that tackles all levels of negotiation and conflict resolution, from domestic to business to international.

Separate people from the problem
Focus on interest, not location
Working together to come up with ideas that please both sides
Negotiate successfully with those with more power.

• Getting to Yes

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